DerDieDas products are made exclusively of high-quality materials. The textiles used are water-repellent. Materials and manufacturing processes are subject to regular controls. In addition to your statutory legal rights, we therefore grant from collection 2020/21 on a 4 year warranty from the date of purchase which applies to workmanship and materials. The batteries delivered together with our LED models are exempted from this warranty.
In case of defects in materials and/or workmanship detected during this period, please return the product to your dealer before the warranty expires and we will repair the defect or provide a replacement product.
At our own discretion we will either repair or replace the product. We assume the costs of remedying any defects but we will not assume any other costs which may arise in connection with the guarantee claim. (i.e. transport or mailing expenses).
The warranty does not cover defects which were caused by normal wear and tear, improper use, accident, chemicals and extreme temperatures. Defects which are not covered by the warranty terms can – as long as a repair is still feasible – be repaired against charging the cost of repair either through your dealer or the Scout Service.
Subject to technical modifications.
The DerDieDas service will be happy to help you.
Phone: +49 9122 796-62, +49 9122 796-32